white paper.
fault isolation manuals are failing.

Troubleshooting is a step-by-step process by which the causes of equipment problems are identified, so that proper repair can be performed. In this White Paper, we explore why Fault Isolation Manuals are failing and how new technology is making the troubleshooting process faster and more accurate.


The Challenge

Fault Isolation Manuals (FIMs) which guide the troubleshooting process are challenging to keep up-to-date for a multitude of reasons but mostly because it cannot be modified as quickly as new information is generated.


The Solution

New technology is making the troubleshooting process faster and more accurate. The secret lies with a customizable diagnostic reasoning engine that operates on a database of known equipment issues.


What to Expect

Technology, like ATP's SpotLight application, makes the troubleshooting process straightforward to create, easier to deploy, more consistent, complete, and faster to update. 

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About Us


ATP is a global information services and software solutions company focused on making flying safer and more reliable. ATP Information Services is the general and business aviation industry’s source for aircraft technical publications and real-time regulatory information. ATP Software Solutions is the leading provider of maintenance tracking, flight operations, inventory management, repetitive defect analysis, and troubleshooting software. The company’s applications help reduce operating costs, improve aircraft reliability, and supports technical knowledge sharing and collaboration within the general and business aviation, military/defense, commercial aviation, and OEM industries.

The company has deployed solutions for multiple Fortune 100 companies, supporting more than 75,000 aircraft maintenance professionals worldwide. As a global company, ATP has more than 7,500 customers in 137 countries, with nearly 50 years of experience in the information services and software industries.